FAQ

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What is Dealchik?

Dealchik is your one-stop shop for authentic African products, offering a wide range of items including food, frozen goods, personal hygiene products, detergents, drinks, raw meat, cosmetics, hair attachments, spices, and room fragrances.

Where do you source your products?

We carefully source our products from trusted suppliers across Africa to ensure authenticity, quality, and freshness in every item we sell.

How can I place an order?

Simply browse through our categories, add your desired items to the cart, and proceed to checkout. Our website is user-friendly for a smooth shopping experience.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure online payment options for your convenience.

What is your return policy?

We offer a hassle-free return policy for items that arrive damaged, defective, or incorrect. Returns must be initiated within 7 days of receiving your order.

Are your products fresh and safe?

Absolutely. We prioritize quality and ensure that all our food and frozen products meet strict safety and freshness standards.

How can I contact Dealchik for support?

You can reach us through our Contact Us page, email, or customer service hotline. We’re here to assist you with any questions or concerns.